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TDoS: An attack on VoIP systems

Denial-of-service (DoS) attacks are nothing new. But most businesses have no idea how to prevent this type of attack on their Voice over Internet Protocol (VoIP) system. If you’re one of those businesses, we have everything you need to know right here. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a […]

Office 365 feature highlight: Predictive forecasting

Secure your data in the cloud

Data breaches are a common occurrence in today’s business environment. While many businesses have turned to cloud apps for better productivity, scalability, and savings, some worry that the cloud is more vulnerable to data breaches than an on-premises data center. The truth is that any computing environment is vulnerable if you don’t take steps to […]

BI is not just for the big boys

Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses (SMBs). The huge investment required to hire data-delving specialists makes us think BI is only for larger organizations. But this is no longer the case. Not only does a growing selection of self-service tools make BI more affordable for SMBs, but […]

What to expect from Windows 10’s November 2019 Update

Microsoft recently released the latest version of Windows 10, so it’s time to update your PC’s operating system. While it’s practically just a service pack, the update has some useful improvements to your computer’s performance. Here’s a list of the features the November 2019 Update brings. Also known as Windows 10 version 1909 or 19H2, […]

How to strengthen your BYOD security

Mobile technology has drastically changed the way we live. And just as many people have “cut the cord” in their homes and now rely on their smart devices, businesses are now adopting the bring your own device (BYOD) trend culture. But BYOD also opens your organization up to cybersecurity risks. Here’s how you can improve […]

What is VoIP theft of service?

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look. What is theft of […]

Ways Office 365 migrations fail

Microsoft’s Office 365 is continually gaining popularity with the growing number of businesses implementing this cloud-based version of Office. However, before you follow suit, you should be aware of five potential problems that can cause the entire process to fail. Slow internet connection speeds Because Office 365 is primarily cloud-based, you’re going to need a […]

6 Types of cloud solutions every business should have

It’s almost impossible to run a business today without using some type of cloud technology. But despite its pervasiveness, many business owners are unsure about which solutions will benefit their organization most. In our experience, there are six categories you should focus on first. Email Every business needs email. And while there are plenty of […]

How CRM boosts business revenue

There are several factors that contribute to a business’s success, such as a good location, quality products and services, and a well-planned marketing strategy. But one important component that every company should have is a reliable customer relationship management (CRM) system. As a business owner, you know that a solid base of loyal customers is […]