Late on a Friday afternoon, Our Dell SBS Server crashed and would not boot up. I found DallasTECHNOLOGY’ advertisement on CraigsList and made one phone call. Shane immediately answered and counseled me on what to do. Shane came out, took the lead knowing just what to do. He saved my data and got my server back up and running - crisis averted! I really appreciate Shane’s professionalism, knowledge and capability.