Many businesses are looking for ways to boost sales, improve customer service, and grow their business. To achieve these, they’re turning to various technologies such as call recording. But what exactly are the benefits of call recording and why is it essential to your business? Read on to learn more.
Call recording: How it can benefit your business
Why you should consider softphones over desk phones
Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones.
How much internet bandwidth do you need for remote work?
The COVID-19 pandemic has pushed businesses to adopt remote work setups. But with the sudden move, employees are finding out that they don’t have adequate resources to work from home, specifically due to poor or limited internet access. So that you don’t encounter the same issue, find out how much internet bandwidth you need to work from home.
Represent your business properly on social media
Social media accounts for businesses are invaluable tools enterprises use to reach out to their client bases to fully understand their needs and wants. Make sure your social media manager understands the proper way to interact with people online, especially those with bad things to say about the company.
Selecting the right VoIP system for your business
Voice over Internet Protocol (VoIP) services are taking over communications in the digital age, making your office landline a thing of the past. More companies are starting to deploy VoIP because it is popular and cost-effective. What factors do you have to consider before getting your own VoIP system? Here are some tips you can use.
Don’t let negative reviews ruin your brand
Negative reviews on sites like Yelp, Trip Advisor, and Ripoff Report will damage your brand's online presence . So how can you protect your company from defamatory and false reviews that show up on search results for your business? Here's the best strategy.
Top 4 benefits of web monitoring
Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits.
IT policies to protect your business
Employees are one of your biggest security holes. There is no foolproof prevention method for human error, which is why employee mistakes are one of the most common causes of a security breach. To reduce potential risks, we’ve suggested a few IT policies you should implement to protect your business.
Is Bing the right search engine for you?
Have you ever tried asking your search engine something to no avail? With many of us facing this problem, Bing has been updated with four new features that give users more thorough answers and enable it to respond to broader search terms.
Validating answers using many websites
Before the recent update, Bing would answer questions based on what it found on a single website.
Surf the net with Microsoft Edge
People prefer one web browser over another for all kinds of reasons, including ease of use, applications, security and of course, performance. If you’ve recently downloaded Windows 10, there’s a new browser on the block: Microsoft Edge. Here are some nifty features you may find useful.
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