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Why VoIP is best with remote workers

More and more Americans are working out of the office than ever before. A Gallup poll revealed that since 1996, the number of remote workers increased fourfold, with 37 percent of Americans working from their homes, coffee shops, or coworking spaces.

Flash to be stopped in Office 365

If you are one of the few Office 365 users who embeds Silverlight, Shockwave, or Flash content in your documents, your pastime will soon be a thing of the past. Over a week ago, Microsoft announced that Office 365 would completely block said media by January 2019.

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content.

Little-known Windows 10 tips and tricks

Are you making the most out of your Windows 10 computer? If you haven’t tried adjusting system and battery performance, silenced notifications, or used the night light function, then you’re missing out on minor but useful features.
Performance/Power slider
There are two kinds of computer users: those who value battery longevity and those who prefer optimized system performance.

How to defend against insider threats

First off, what is an insider threat in healthcare? An insider threat is an individual inside an organization discovered to have been accessing healthcare records without authorization. Healthcare companies must take steps to reduce the potential for insider threats, which is their top source of security incidents.

Malware hits 500k IoT devices, Talos reports

A week ago, leading cyber threat intelligence team Cisco Talos reported that no less than 500,000 IoT devices in up to 54 countries were infected by new malware called VPNFilter. An earlier version, believed to be launched by a nation-state, targeted Ukraine.

Setting up your new laptop with Windows 10

First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you're all done, right? Not really. Your notebook isn’t ready -- until you do some tweaking. Let's get the ball rolling.

#1 Check for updates

Your new laptop should check for updates automatically, but you can also check manually.

How WP security updates impact your site

WordPress (WP) websites require routine updates to keep up with user demands. Some of WP’s most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it?
Be cautious with updates
In 2017, WP issued 21 updates and 33% of these focused on security.

How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.

How long should business phone systems last?

The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech "VoIP" systems. Voice over IP solutions are a smart investment given their longevity and more.

5 new features for Outlook

Lately, Microsoft has given some love to Outlook -- not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let's take a look.

#1 RSVP
Outlook makes it fairly simple to invite people to a meeting, but now it will also keep tabs on who's coming.