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2018 VoIP developments you need to know

According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to.

Facebook Messenger: What’s New?

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it's evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature grants consumers even more flexibility in how they contact their local business.

How to master Microsoft Office!

Despite Microsoft Office’s easy-to-use interface, mastering all the features in this suite of productivity tools requires time. But fret not, the following training videos will help you become a Microsoft Office expert fast.

Office Basics is a series of free Office training videos from Microsoft which cover different features and functionality.

Here come crapware-free PCs

Bloatware, trialware, crapware -- the unnecessary software usually pre-installed by the manufacturer on your brand new PC. Besides being annoying, this type of software also slows down your machine and can tamper with security. Microsoft is fed up with it too, which is why they’ve come up with Windows 10 Signature Edition PCs. Read on to find out more.

Cybersecurity Essentials: VPN

Whether it’s because of government surveillance or cyberattacks, internet users are more concerned than ever about the privacy of their online activities. Unfortunately, security measures like firewalls and antivirus software can’t help you in this case, but there’s one that can: Virtual Private Network (VPN).
What is VPN?
Simply put, a VPN is a group of servers you connect to via the internet.

Microsoft’s new productivity apps are live

In July 2017, Microsoft announced three brand new apps for Office 365: Connections, Listings, and Invoicing. They were designed for businesses with fewer than 300 employees and after a few months of beta testing, they’re finally available to Business Premium users.

Google improves Chrome’s security settings

Most web browsers have built-in security measures to protect users, but some of those aren’t enough to ward off unwanted software. To improve Chrome’s security, Google rolled out some changes in its Chrome Cleanup tool for Windows. Here’s how the enhanced tool protects you.

VoIP options: Open source vs. Proprietary

Switching to internet-based phones gives you the chance to enjoy innovative new call features and significant cost reductions. There are a lot of options when choosing which voice over IP (VoIP) platform you use, but first you need to pick whether you’ll use an open-source or proprietary system.

Outlook on Mac and Windows gets redesigned

Microsoft is redesigning Outlook for Mac and Windows to reduce clutter and improve user experience. The design changes will be patterned after the iOS version of the app, which is much easier to use and more modern-looking than its desktop counterpart.

Google studies effects of leaked logins

Passwords are your first line of defense against hackers. But over the years, they have developed plenty of methods to steal them. To gain a deeper understanding of how cybercriminals operate, Google analyzed the causes of leaked login credentials. Here are the results.