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How 5G data will change VoIP

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that.

Important Office 365 Upgrade

If you wished Microsoft would streamline its Office 365 ProPlus update schedule, your prayers have been answered. The cloud solution, which includes the Enterprise E3 and E5 plans, will be updated twice a year, rather than three times a year. Here’s everything you need to know about the new ProPlus update schedule.

Why is Windows XP getting updates?

Microsoft products usually have an end-of-support date, where no more feature updates and security patches will be offered. However, earlier this month, Microsoft has released a security update for Windows XP, an operating system that has been unsupported since 2014. Although releasing a patch for an old system seems unusual, Microsoft does have its reasons.

Wikileaks details router vulnerabilities

When we write about how antivirus software isn’t enough to keep you safe from malware, it’s not just scare tactics. There are so many ways hackers can break into your system that antivirus solutions will never catch. For a real-world example, look no further than the router exploit kit recently leaked from the CIA.
The Wikileaks CIA documents
For several months, the notorious website famous for leaking government data has been rolling out information it obtained from the Central Intelligence Agency.

Microsoft Power BI and Office 365 analytics

As machine learning, digital storage, and analytics software get more advanced, data is becoming more valuable than ever. Even businesses that don’t rely on data to operate are starting to find ways to get more value out of their information. Microsoft’s newest platform is an excellent example of that -- and it’s free!
What is Power BI?
Released in the spring of 2016, Power BI is Microsoft’s business analytics platform.

5 ways to ensure the Cloud’s affordability

Cloud computing saves businesses a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that there are hidden costs associated with Cloud services. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked.

New keyboard shortcuts in Windows 10

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying.

Windows Snapping

If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features.

6 more Office 365 productivity tricks

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother.

Avoid customer frustration with these tips

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction.

Marketing your SMB with Pinterest

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips to get you started.