How 5G data will change VoIP

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that.

Fantom: the latest cybersecurity spectre

It’s hard to deny how quickly the different types of ransomware multiply -- they do so faster than rabbits during mating season. Ransomware vary in appearance, subtlety, and targets. The latest addition to the extensive list of ransomware varieties is Fantom.

Better Squarespace analytics for ecommerce

There are quite a few content management systems (CMS) available for small and medium sized businesses to market themselves on the internet, all working to maximize the value of their features and eliminate gaps in service. One of these, Squarespace, has made a big splash with the addition of their ecommerce analysis functions.

How to get the most out of your VoIP data

Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that.

Seven tips to Master Microsoft Excel

One of the skills crucial to the success of businesses today is digital literacy. This isn’t the proficiency of reading and reciting gadget labels, but according to Cornell University, "the ability to find, evaluate, utilize, share, and create content using information technologies and the Internet.

How to optimize your VoIP performance

You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn't up to par? What if your staff is confused by the technology? What if you have to deal with the complexity and costs of installing an additional network? These are all assumptions that hold little truth.

How to switch securely to Office 365

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but many have yet to complete their transition and still rely at least in part on on-site SharePoint systems.

BI is for small businesses too

Business Intelligence (BI) has conventionally been the preserve of big business, given the need for specialist knowledge meant hiring pricey experts was often the only way to leverage its value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses to get in on the game too.

IT Security Policies you need to implement

Most business owners have an employee handbook. But when it comes to the online security of their business, often times this portion is either not adequately addressed, or not addressed at all. However, with cyber crimes an ever increasing threat, and the fact that employee error is one of the most common causes of a security breach, it is incredibly vital that your staff is informed of your policies.

Business intelligence made easy

When you think business intelligence, you likely think about charts and graphs that reveal valuable data about your customers, profits, and operations. While these may be simple enough for some to understand, what if you could simplify your data even more? A new innovation in the business intelligence world may have just made this a possibility.